Orders for Slim Peak are placed with and fulfilled by the official seller. Refunds, returns and cancellations are therefore handled by that seller according to the terms displayed on the order page at the time of purchase.
EU right of withdrawal
As a consumer in the Netherlands or Germany you generally have the right to withdraw from an online purchase within 14 days of receiving the goods, without giving a reason. For hygiene reasons this right may not apply to sealed food supplements once the seal has been broken.
How to request a refund
- Contact the seller's customer service listed in your order confirmation.
- Include your order number, name and the reason for your request.
- Follow the return instructions you receive; keep proof of shipment.
Damaged or wrong items
If your order arrives damaged or incorrect, report it to the seller as soon as possible with photos.
Need help?
If you cannot reach the seller, contact us at contact@nutrafame.com and we will try to help.